How is a tech consultant different from an IT company?
An IT company sells you an ongoing contract: monthly fee, ticket queue, sales rep. A tech consultant sells you judgment for a defined piece of work. I come in, fix what is worth fixing, and leave you with documentation. If your small business needs day-to-day IT coverage instead, I will tell you that too, and point you at providers I trust.
Do you sell software or take commissions on tools you recommend?
No. I do not resell software and I do not take referral fees from vendors. That is the whole point for a small business owner: my recommendations are worth something because nothing I suggest makes me money beyond the consulting work itself.
What does week one actually look like?
Conversations first, then a map of your systems, then quick wins I can fix on the spot. By day five you have the audit readout: what you have, what hurts, and what each fix is worth. Owners tell me the readout is the most useful document they have about their own business tech, because it is the first time someone explained it back to them clearly.
What do I get from the fixed-scope audit?
A written document, in plain English: an inventory of your business software and systems, the issues I found ranked by payoff, recommended fixes with honest effort estimates, and what to avoid spending money on. The scope is agreed before I start, so there are no surprise invoices.
We already have someone who handles our tech. Is this still useful?
Often, yes. I am a second pair of expert eyes, not a replacement for your IT person. Owners bring me in to sanity-check a big purchase, untangle a stalled project, or get an outside view before renewing a contract. Your tech person usually appreciates having the audit too.
Do you work on-site or remote?
Both. I am based in the Tampa Bay area and happy to come on-site anywhere from Ybor City to St. Pete when the problem needs eyes on it. Discovery calls and most follow-up work happen remotely, which keeps the engagement lean for a small business. You choose the mix.